1.0 e-Training Site Conduct
Your
access
to
OETC’s
systems
is
provided
on
good
faith.
All
communication
must
be
kept
clean,
decent
and
of
a
respectful
nature.
The
administration
of
OETC
has
full
right
to
alter,
delete
or
append
any
comments
or
communications
made
by
the
user.
Any
complains
arising
from
the
users
actions
may
result
in
a
“recorded”
warning
to
the
user.
After
3
warnings,
the
users
account
will
be
temporarily
suspended
or
permanently
terminated
(incl.
all
student
records)
and
your
IP
address(s)
could
be
banned
from
the
e-Trainer
system.
If
you
are
registered
in
courses
at
the
time
of
account
suspension
or
termination,
your
fees
may
be
refunded.
If
you
are
suspected
of
inappropriate
conduct
and
you
are
part
of
a
Municipal
Account,
usage
records
and
example
communications
could
be
provided
to
your
employer.
2.0 Registration
Registration
for
courses
is
accomplished
either
through
creating
an
account
through
OETC
e-Trainer
system
and
purchasing
each
course
of
interest.
Alternatively,
courses
can
be
purchased
through
bulk
registration
via
the
Group
Registration
form
or
by
Contacting
us
.
If
you
are
an
operator
looking
to
register
for
a
course
and
would
like
an
OETC
Representative
to
contact
your
Supervisor
or
Training
Administrator
for
approval
on
your
behalf,
submit
the
Supervisor
Request
form.
We
will
acquire
payment
information
from
your
employer
if approved and will contact you with either a employer denial or registration and login information.
3.0 Payment - Bandwidth
Course
Fees
DO
NOT
include
cost
of
internet
connection
or
bandwidth
used
for
e-Training.
The
maximum
bandwidth
used
for
e-
Training
is
0.8MB/s
but
bandwidth
resource
requirements
are
normally
much
lower
than
this.
Each
course
is
a
maximum
of
500Mb
/
0.7CEU’s. Unless otherwise stated in the course description the cost of print manuals are an extra to the course fees.
4.0 Tax Information
GST
/
HST
will
be
charged.
Costs
for
your
OETC
course
may
be
tax
deductible
as
a
business
expense
by
the
attendee.
Contact
your
tax
advisor
to
ascertain
whether
you
qualify
for
this
tax
deductible
business
expense.
OETC
will
provide
our
HST
Business
number
if
requested. OETC provides GST number on all invoiced accounts.
5.0 Cancellations - Refunds
e-Training
-
Cancellations
for
a
purchased
e-Training
course
must
be
made
in
writing
via
e-mail
Admissions@OETC.ca
.
If
the
course
is
less
than
10%
complete,
fees
will
be
refunded
less
any
fees
for
print
manuals
(OETC
Manuals,
Text
books
&
any
shipping
fees,
if
applicable)
in
addition
to
a
15%
manual
processing
fee.
Cancellations
for
a
Live
Classroom
event
received
less
than
1-week
from
the
published
start
date
of
the
event
OR
customised
courses
more
than
10%
complete,
will
not
be
refunded,
and
the
full
invoice
fee
will
be
payable
regardless
of
whether
you
attend
the
event
or
not.
Students
who
do
not
cancel
and
do
not
attend
the
course
are
responsible
for
the
full
registration
fee
but
online
course
access
remain
active
for
1yr.
If
you
have
extenuating
circumstances,
please
contact
us
to
discuss.
6.0 Transferability
e-Training
-
All
pre-paid
course
fees
may
be
transferred
to
a
different
course
or
may
be
transferred
to
a
colleague
only
if
no
more
than
10% of the course is complete. Please notify us by emailing
Admissions@OETC.ca
with:
Subject:
“Transfer to Colleague” OR “Transfer to Other Course” OR “Cancel and Refund”
Body:
- Course Name and date enrolled
- Original attendee full name and WWOCS number if known
- Name of new attendee - Username & First/last Name & Operator Number number if known (if
transfering to a colleague)
NOTE: If choosing a different course, you will be responsible for the fees of the manual for that course if the
cancelled course manual was already sent out. For live events, if course manuals have already been
ordered, you may be responsible for those cost in addition to the costs of the new manuals.
7.0 Prerequisites
Some
courses
have
prerequisites
that
the
OETC
registrar
believes
to
be
the
minimum
requirements
for
successful
course
completion.
If
a prerequisite is required for a specific course it will be indicated in the course description.
8.0 Copyright
All
intellectual
property
rights,
including
copyright,
patents,
design
rights
and
know-how
in
or
relating
to
the
course
or
course
materials
provided
or
made
available
in
connection
with
the
course,
remain
the
sole
property
of
their
authors
and
no
copies
of
course
materials
may
be
made,
whether
electronic,
print
or
otherwise,
unless
expressly
agreed
in
writing
by
the
OETC
Managing
Director.
Some
OETC
manuals
include
third
party
copyrighted
information
which
OETC
has
negotiated
and
paid
for.
Copyright
of
third
party
materials
remain
the
property
of
the
original
copyright
owner
and
is
used
under
specific
or
fair
use
license
by
OETC.
This
third
party
copyright
information
can only be reproduced with the license and permission of the original copyright owner.
9.0 Schedule Changes - upgrades
OETC
reserves
the
right
to
make
changes
and
updates
to
its
website
including
all
services
and
options
available
via
its
website.
We
do
not
guarantee
accuracy
or
availability
of
these
services,
nor
make
any
claim
of
uptime
maintainability.
OETC
also
updates
courses
from
time
to
time,
which
may
reset
a
course
attendants
location,
requiring
the
student
to
restart
their
course
following
an
update
(if
the
course
is
not
complete).
While
we
will
make
every
attempt
to
notify
all
course
attendants
in
advance
of
a
course
update,
we
suggest
completing
your
course
within
30-days
from
starting.
If
you
do
experience
issues
with
your
course
and
your
location
within
has
been
lost,
contact
us
to discuss as we can make adjustments to minimise repeated material.
OETC
reserves
the
right
to
make
changes
in
any
scheduled
programme(s),
cancel
an
event
should
circumstances
require.
We
will
give
registrants
the
maximum
possible
notice
of
such
changes
and
either
refund
100%
the
course
&
manual
fees
or
allow
transfer
to
another
date. OETC is not responsible for penalties incurred.
10.0 Freedom of Information
OETC’s
e-Trainer
system
retains
minimal
of
information
about
the
user.
Information
such
as
marks
&
grades,
course
attempts,
communication
via
the
chat
and
forums.
This
information
is
only
used
to
provide
e-Trainer
and
web
services
to
the
user
and
is
not
/
will
never be sold or provided to any third party except what is accounted for in this section 10.0 Freedom of Information.
Cookies:
e-Training
maintains
cookies
on
your
system.
One
to
track
your
progress
in
your
courses
and
others
to
track
each
session
so
your experience is smooth and responsive.
Course
Completion:
OETC
uses
your
course
completion
status
and/or
marks
to
update
the
regulator
in
your
jurisdiction
if
your
course
is
regulator approved.
Grades,
Marks
and
Course
Completion:
This
information
will
be
made
available
to
your
employer
if
you
are
part
of
a
company
or
municipal group. If you are your internal administrator will inform you of your membership in this group.
Upon
course
completion,
student
information
such
as
marks
and
registration
is
deleted.
The
course
completion
certificate
is
retained
for
up
to
5yrs.
Similarly,
activity
logs,
IP
addressing
and
other
security
and
anit-plagiarism
/
anti-cheating
data
is
retained
for
a
period
of
up
to 5yrs.
Financial:
All
credit
card
information
is
handled
by
a
third
party
(Paypal)
and
as
such,
OETC
does
not
retain
or
record.
Invoicing
information is kept in off-line / non-networked files.
All
data
and
information
regarding
users
is
available
for
viewing
by
OETC’s
Managing
Director.
Partial
responsibilities
are
delegated
from the Managing Director so it is this position that maintains full responsibility to keeping your information safe.
11.0 Cheating and Plagiarism
We
at
OETC
take
the
act
of
cheating
&
plagiarism
very
seriously.
Due
to
the
technological
nature
of
our
program
delivery,
we
have
the
ability
to
conduct
various
authentication
strategies
in
flagging
potential
cheating.
If
our
system
suspects
an
instance
of
cheating,
it
will
flag
the
suspected
accounts
for
closer
scrutiny
by
human
eyes.
If
our
investigator
suspects
a
case
of
cheating,
we
can
institute
mandatory
authentication
on
all
suspected
user
accounts.
If
suspected
cheating
has
been
narrowed
to
a
company
or
municipality
and
not a user, all students from that company or municipality may be required to undergo mandatory authentication.
If
you
have
been
found
guilty
of
cheating
by
an
OETC
investigation,
your
account
will
be
terminated
and
you
will
be
restricted
from
taking
Director/Regulator
Approved
courses
via
our
e-Trainer
system
for
a
minimum
of
1yr
throughout
which
time
no
CEU’s
can
be
acquired.
During
this
suspension,
we
reserve
the
right
to
terminate/block
all
IP
addresses
used
throughout
the
life
of
your
account.
This
means
that
if
you’ve
taken
courses
at
your
workplace,
you
jeopardise
the
entire
workplace
from
being
suspended.
Your
workplace
may
have
the
ability
to
re-instate
it’s
access
by
committing
in
writing,
that
the
cheating
individual(s)
will
be
bared
from
accessing
the
OETC
e-
Trainer
System
while
on
workplace
computers.
OETC
reserves
the
right
to
require
User
Account
restrictions
at
the
workplace
to
ensure
the integrity of our system, to facilitate reinstatement of a workplace IP address.
If
you
suspect
a
colleague
of
cheating,
please
contact
us
.
We
will
take
all
precautions
to
keep
whistle-blower
information
anonymous;
however, we will not guarantee anonymity in cases of false reporting.
Suspected
individual(s)
will
have
the
right
to
explain
and
defend
before
final
action
is
taken,
however,
OETC
reserves
the
right
to
institute
periodic
authentication
without
notice
to
the
student.
OETC
does
execute
randomized
authentication
procedures
when
accessing
quizzes
and
certificates.
If
you’ve
had
an
Authentication
call
/
email
/
e-message,
please
don’t
be
alarmed,
as
you
may
be
experiencing a randomized procedure.
Finalized cases of cheating will be reported to the provincial or state certification regulator representative.
Latest Review: Dec 2018
Terms & Conditions