1.0 e-Training Site Conduct Your   access   to   OETC’s   various   social   connection   systems   is   provided   on   good   faith. All   communication   must be   kept   clean,   decent   and   of   a   respectful   nature.   The   administration   of   OETC   has   full   right   to   alter,   delete   or append   any   comments   or   communications   made   by   the   user.   Any   complains   arising   from   the   users   actions will   result   in   a   “recorded”   warning   to   the   user.   After   3   warnings,   the   users   account   will   be   temporarily suspended   or   permanently   terminated   (incl.   all   student   records)   and   your   IP   address(s)   could   be   banned   from the   e-Training   system.   If   you   are   enroled   in   courses   at   the   time   of   account   suspension   or   termination,   your fees   may   be   refunded.   If   you   are   suspected   of   inappropriate   conduct   and   you   are   part   of   a   Municipal Account, usage records and example communications could be provided to your employer. 2.0 Registration Registration   for   courses   is   accomplished   either   through   creating   an   account   through   OETC   e-Training   system and purchasing each course of interest. Or through bulk purchase ( contact us ) or Authorized Account access. Although   OETC   provides   a   number   of   services   such   as   forums   and   chat   access   for   free,   registration   does   not entitle or guarantee the availability of these services. 3.0 Payment - Bandwidth Course   Fees   DO   NOT   include   cost   of   internet   connection   or   bandwidth   used   for   e-Training.   The   maximum bandwidth   used   for   e-Training   is   0.8MB/s   but      bandwidth   resource   requirements   are   normally   much   lower than   this.   Each   course   is   a   maximum   of   500Mb   /   0.7CEU’s.   Unless   otherwise   stated   in   the   course   description the cost of print manuals are an extra to the course fees. 4.0 Tax Information GST   /   HST   will   be   charged.   Costs   for   your   OETC   course   may   be   tax   deductible   as   a   business   expense   by   the attendee.   Contact   your   tax   advisor   to   ascertain   whether   you   qualify   for   this   tax   deductible   business   expense. OETC will provide our HST Business number if requested. 5.0 Cancellations - Refunds e-Training    -    Cancellations    for    a    purchased    e-Training    course    must    be    made    in    writing    via    e-mail Admissions@OETC.ca .   If   the   course   is   less   than   10%   complete,   fees   will   be   refunded   less   any   fees   for   print manuals   (OETC   Manuals,   Text   books   &   any   shipping   fees)   in   addition   to   a   15%   manual   processing   fee. Cancellations   for   an   event   received   less   than   24   hrs   from   the   published   start   date   of   the   event   OR   for courses   more   than   10%   complete,   will   not   be   refunded,   and   the   full   invoice   fee   will   be   payable   regardless   of whether    you    attend    the    event    or    not.    Students    who    do    not    cancel    and    do    not    attend    the    course    are responsible for the full registration fee but course purchases only remain active for 1yr. 6.0 Transferability e-Training   -   All   pre-paid   course   fees   may   be   transferred   to   a   different   course   or   may   be   transferred   to   a colleague    only    if    no    more    than    10%    of    the    course    is    complete.    Please    notify    us    by    emailing Admissions@OETC.ca  with:   Subject:  “Transfer to Colleague” OR “Transfer to Other Course” OR “Cancel and Refund” Body: - Course Name and date enrolled - Original attendee full name and WWOCS number if known - Name of new attendee - Username & First/last Name & Operator Number number if known (if   transfering to a  colleague) OR New date requested NOTE: If choosing a different course, you will be responsible for the fees of the manual for that course if the   canceled course manual was already sent out. For live events, if course manuals have already been   ordered, you may be responsible for those cost in addition to the costs of the new manuals. 7.0 Prerequisites Some   courses   have   prerequisites   that   the   OETC   registrar   believes   to   be   the   minimum   requirements   for successful   course   completion.   If   a   prerequisite   is   required   for   a   specific   course   it   will   be   indicated   in   the course description.  8.0 Copyright All   intellectual   property   rights,   including   copyright,   patents,   design   rights   and   know-how   in   or   relating   to   the course   or   course   materials   provided   or   made   available   in   connection   with   the   course,   remain   the   sole property   of   their   authors   and   no   copies   of   course   materials   may   be   made,   whether   electronic,   print   or otherwise,   unless   expressly   agreed   in   writing   by   the   OETC   Managing   Director.   Some   OETC   manuals   include third   party   copyrighted   information   which   OETC   has   negotiated   and   paid   for.   Copyright   of   third   party   materials remain   the   property   of   the   original   copyright   owner   and   is   used   under   specific   or   fair   use   license   by   OETC. This   third   party   copyright   information   can   only   be   reproduced   with   the   license   and   permission   of   the   original copyright owner. 9.0 Schedule Changes - upgrades OETC   reserves   the   right   to   make   changes   and   updates   to   its   website   including   all   services   and   options available   via   its   website.   We   do   not   guarantee   accuracy   or   availability   of   these   services,   nor   make   any   claim of   uptime   maintainability.   OETC   also   updates   courses   from   time   to   time,   which   may   reset   a   course   attendants location,   requiring   the   student   to   restart   their   course   following   an   update   (if   the   course   is   not   complete).   While we   will   make   every   attempt   to   notify   all   course   attendants   in   advance   of   a   course   update,   we   suggest completing your course no more than at least 30-days from starting. OETC    reserves    the    right    to    make    changes    in    any    scheduled    programme(s),    cancel    an    event    should circumstances   require.   We   will   give   registrants   the   maximum   possible   notice   of   such   changes   and   either refund   100%   the   course   &   manual   fees   or   allow   transfer   to   another   date.   OETC   is   not   responsible   for penalties incurred. 10.0 Freedom of Information OETC’s   e-Training   system   retains   a   lot   of   information   about   the   user.   Information   such   as   marks   &   grades, course   attempts,   communication   via   the   chat   and   forums.   This   information   is   only   used   to   provide   e-Training and   web   services   to   the   user   and   is   not   /   will   never   be   sold   or   provided   to   any   third   party   except   what   is accounted for in section 10.0 Freedom of Information. Cookies:   e-Training   maintains   2   cookies   on   your   system.   One   to   track   your   progress   in   your   courses   and   one to track each session so you do not need to input passwords for each page entered. Course   Completion:   OETC   uses   your   course   completion   status   and/or   marks   to   update   the   regulator   in   your jurisdiction if your course is regulator approved. Grades,   Marks   and   Course   Completion:   This   information   will   be   made   available   to Authorized Administrators if   you   are   part   of   a   company   or   municipal   group.   If   you   are   your   internal   administrator   will   inform   you   of   your membership in this group. All   data   and   information   regarding   users   is   available   for   viewing   by   OETC’s   Managing   Director.   Partial responsibilities   are   delegated   from   the   Managing   Director   so   it   is   this   position   that   maintains   full   responsibility to keeping your information safe. 11.0 Cheating and Plagiarism We   at   OETC   take   the   act   of   cheating   &   plagiarism   very   seriously.   Due   to   the   technological   nature   of   our program    delivery,    we    have    the    ability    to    conduct    various    authentication    strategies    in    flagging    potential cheating.   If   our   system   suspects   an   instance   of   cheating,   it   will   flag   the   suspected   accounts   for   closer   scrutiny by   human   eyes.   If   our   investigator   suspects   a   case   of   cheating,   we   can   institute   mandatory   authentication   on all   suspected   user   accounts.   If   you   have   been   found   guilty   of   cheating   by   an   OETC   investigation,   your account   will   be   terminated   and   you   will   be   restricted   from   taking   Director/Regulator Approved   courses   via   our e-Training   system   for   1yr   throughout   which   time   no   CEU’s   can   be   acquired.   During   this   suspension,   we reserve   the   right   to   terminate   all    IP    addresses   used   throughout   the   life   of   your   account.   This   means   that   if you’ve   taken   courses   at   your   workplace,   you   jeopardise   the   entire   workplace   from   being   suspended.   Your workplace   may   have   the   ability   to   re-instate   it’s   access   by   committing   in   writing,   that   the   cheating   individual(s) will   be   bared   from   accessing   the   OETC   e-Training   System   while   on   workplace   computers.   OETC   reserves the   right   to   require   User   Account   restrictions   at   the   workplace   to   ensure   the   integrity   of   our   system,   to facilitate reinstatement of a workplace IP address. The   suspected   individual(s)   will   have   the   right   to   explain   and   defend   before   final   action   is   taken,   however, OETC   reserves   the   right   to   institute   periodic   authentication   without   notice   to   the   student.   OETC   d oe s   execute randomized    authentication    procedures    when    accessing    quizzes    and    certificates.    If    you’ve    had    an Authentication   call   /   email   /   e-message,   please   don’t   be   alarmed,   as   you   may   be   experiencing   a   randomized procedure. Finalized cases of cheating will be reported to the provincial or state certification regulator representative.

Latest Review: March 2017